For Dr How Zhuo Yan, Principal Dentist at Maxcare Platinum Dental, the idea of mixing technology with daily dental work didn’t feel so far-fetched but the moment she saw MeMoSA® for the first time, she still had a bit of a “wow” reaction. 

It’s the first step of combining technology with our daily clinical work and a step forward into teledentistry. In my ten years as a dentist, I’ve watched how delayed visits lead to late detection. With MeMoSA®, we finally have a tool that helps us reach patients earlier, before things become serious,” she said

What struck her most was how intuitive the app was. She could navigate it easily even before the first training. The training itself was just a short, clear 30-minute session. From there, she immediately understood the impact it could have, especially for people living far from cities.

Normally, dentists can only help patients who walk through their clinic doors, but with MeMoSA®, any trained healthcare worker in rural or underserved areas can take a few photos, which a dentist like Dr. How can review remotely. This expands their reach, allowing them to help more patients, particularly those in the outskirts.

As more people learn about the app, Dr How sees the potential for patients themselves to upload photos and get professional advice faster. A simple step that could lead to life-saving early referrals. Looking ahead, she believes tools like MeMoSA® will become a standard part of dental care. In her words, “It integrates technology, expands access, and will become an important digital tool of the future.”

Her colleague, General Dentist Dr Shermaine Ho, recalls her first impression of MeMoSA® clearly, “I thought it was a very innovative tool, and I was surprised screenings could be done this way. For a dentist early in my career, the app offered practical support. Detecting a suspicious lesion is one thing but knowing exactly where to refer a patient isn’t always straightforward. Having a direct link to specialists through the app gives me both clarity and confidence,” she said

Just like Dr How, she found the interface clean, easy to use, and surprisingly quick. All she needed was a phone and a stable connection. And the training? It was very easy to follow. CRMY team guided the staff at Maxcare Platinum Dental step by step and responded quickly whenever they had questions. For busy clinics or community dental check-ups, this kind of support matters.

Both dentists pointed out the same thing: early detection changes everything. A faster referral means better recovery chances. MeMoSA® speeds up documentation, makes image-taking systematic, and shortens the time needed for patients to get the help they need. 

Dr Shermaine suggested one improvement, a feature where scanning an IC autofills patient information, because even small efficiencies can make a big difference in high-volume settings.

But the message they both agreed on was simple: MeMoSA® won’t replace dentists. It strengthens them. It’s not about replacing clinical judgment; it’s about giving dentists an extra tool that makes early detection easier, especially for patients who might otherwise fall through the cracks.

As dentistry moves toward tech-assisted care, tools like MeMoSA® aren’t just workflows,  they’re pathways. Pathways to earlier detection, faster referrals, and a future where oral cancer is caught before it becomes life-threatening. For Dr How and Dr Shermaine, this isn’t just about an app, it’s about shaping what the next decade of dentistry in Malaysia could look like.

For commercial use please contact our commercial subsidiary CRMY Technologies Sdn Bhd (CTSB) at +60 12-264 3894 (Business and General Enquiry).